For mid-market and enterprise teams who outgrew Business. Dedicated infrastructure, SAML SSO, audit logs, custom DPA + MSA, 24/7 SLA, white-label widget, and founder-led onboarding.
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The self-serve tiers (Starter → Business) cover 95% of buyers. The last 5% — regulated industries, multi-thousand-seat deployments, global rollouts — pick Custom.
A single-tenant deployment in your region of choice — Frankfurt, Paris, Stockholm, or wherever your data must live. No noisy neighbours, no shared rate limits, no cross-customer cache risk.
SAML 2.0 against Okta, Azure AD, Google Workspace, Auth0, OneLogin. SCIM provisioning + de-provisioning. Just-in-time user creation. Domain-claim auto-enroll.
Every action — sign-in, assistant edit, knowledge upload, message handoff, billing change — written to an immutable ledger you can stream into Datadog, Splunk, or your SIEM of choice via webhooks or SFTP.
We sign your DPA, your MSA, your SCCs, your data processing agreement template. We accept reasonable redlines. SOC 2 Type II + ISO 27001 path documented; HIPAA BAA on the roadmap.
99.99% uptime, 1-hour P1 response 24/7, named on-call escalation, monthly incident reports, signed root-cause analyses, service credits encoded in the MSA.
Your in-house CRM, your bespoke ticketing tool, your legacy on-prem ERP — we wire it. Bi-directional sync, webhooks, signed payloads, retry queues. SDKs in TypeScript and Python.
Your brand, your domain, your assistant name. Strip every Janore mark — including the chat panel footer, the iframe headers, and the embed loader. Whitelabel SDK ships with a CSS variable manifest.
A 4-week onboarding workshop with the founder + your engineering lead. We build your first 3 assistants together, ingest your knowledge corpus, configure SSO, and run a 50-question stress test before launch.
Active-active deployment across two EU regions, or one EU + one Maghreb region for FR-DZ-MA latency. Automatic regional failover. Per-region GDPR data residency contracts.
No "implementation team" to coordinate with. The founder is the implementation team. You get one Slack channel, one phone number, one signature on the MSA.
30-min call. We map your stack, your scale, your security must-haves, and your 90-day rollout plan. You walk away with a written proposal — fixed-scope, fixed-price.
4-week build sprint. Founder + your engineering lead in one room. We provision dedicated infra, wire SSO, ingest your knowledge corpus, and run a 50-question stress test before launch.
Soft-launch behind a feature flag, then full cutover. 30-day daily-standup support, monthly business reviews after that. Founder phone line stays open through year one.
Custom plans start at €1,500/mo for the smallest dedicated-infra setup. Most teams land between €2,500 and €8,000/mo depending on seat count, message volume, region count, and SLA grade.
All proposals are fixed-scope, fixed-price for a 12-month term. We don't do per-seat pricing, per-message overage fees, or "growth surprises".
“We swapped Intercom + a translation vendor for Janore Custom on a Friday. Monday morning the support team was answering three languages with the same SLA they had on English — and the SAML + audit-log story closed our SOC 2 review the same week.”
30-minute discovery call. We learn your scale, your stack, and your security must-haves. We send a tailored proposal — fixed-scope, fixed-price — within 24 hours.
Reply within 24h · No commitment · No pressure